Privacy Policy
At CaptureLife Studios, located at 12 Petrovka Street, Moscow, Russia, 107031, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. It applies to all users of our website, clients, and individuals who interact with our services. Our Data Protection Officer, Irina Morozova, can be contacted at [email protected] for any privacy-related inquiries.
This policy is effective as of January 1, 2025.
Information We Collect
We collect various types of information to provide and improve our services. The information we collect includes:
- Personal Information: This includes your name, email address, phone number, postal address, and other contact details that you provide when contacting us, booking a service, or subscribing to our newsletter. We also collect information necessary for invoicing and payment processing, such as billing address and payment method details.
- Photography and Videography Data: When we provide photography or videography services, we collect images and videos of you and your event. This data is stored securely and used solely for the purpose of fulfilling our contractual obligations and showcasing our work, with your explicit consent where required.
- Website Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies and is used to analyze website traffic, improve our website's performance, and personalize your experience.
- Marketing Information: With your consent, we collect information about your preferences for receiving marketing communications. This includes your preferred communication channels (e.g., email, SMS) and your interests in specific services or promotions.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: We use your personal information to provide the photography and videography services you request, including scheduling appointments, communicating with you about your project, processing payments, and delivering the final products.
- Improving Our Services: We analyze website usage data and customer feedback to identify areas for improvement in our services, website design, and customer experience.
- Marketing and Communication: With your consent, we use your contact information to send you promotional emails, newsletters, and updates about our services, special offers, and upcoming events. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to subpoenas, court orders, or other legal requests.
- Data Analytics: We use anonymized and aggregated data for statistical analysis and research purposes to understand trends in the photography and videography market, evaluate the effectiveness of our marketing campaigns, and develop new services and products.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption to protect sensitive data during transmission and storage.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
- Data Backup and Recovery: We maintain regular backups of our data and have procedures in place for data recovery in the event of a system failure.
- Physical Security: Our physical premises are secured with appropriate access controls and surveillance systems.
Despite our best efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features, such as logging into your account or making a purchase.
- Analytics Cookies: These cookies allow us to analyze website traffic and user behavior to improve our website's performance and functionality.
- Advertising Cookies: These cookies are used to display personalized advertisements based on your browsing history and interests.
- Functional Cookies: These cookies enable us to remember your preferences and settings, such as your language or font size.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to access certain features of our website.
For more detailed information about our use of cookies, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by CaptureLife Studios. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.
These third-party websites may have their own cookies and tracking technologies, and they may collect information about you independently. We are not responsible for the collection, use, or disclosure of your information by these third-party websites.
GDPR Compliance
CaptureLife Studios is committed to complying with the General Data Protection Regulation (GDPR). As a data controller, we are responsible for ensuring that your personal information is processed lawfully, fairly, and transparently.
Under the GDPR, you have the following rights:
- Right to Access: You have the right to request access to your personal information that we hold.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
- Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights under the GDPR, please contact our Data Protection Officer at [email protected]. We will respond to your request within one month.
You also have the right to lodge a complaint with a supervisory authority if you believe that we have violated your rights under the GDPR.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
CaptureLife Studios
12 Petrovka Street
Moscow, Russia, 107031
Phone: +7 2053897524
Email: [email protected]